At Relaxura®, we process and pack all orders within 1–2 business days. If there are delays caused by high order volume, incorrect shipping details, or incomplete payments, we’ll notify you right away to keep your experience smooth and worry-free.
United States: 2-5 business days
While we strive to deliver promptly, please note that shipping times may be affected by:
Weather disruptions
Holiday peak seasons
Carrier or customs delays
We’ll always keep you updated with tracking information via email, so you can follow your order every step of the way.
Need to update or cancel your order? Please contact us immediately at support@relaxura-pillow.com. We’ll do our best to assist you.
⚠️ However, once your order has been processed for shipping, it cannot be canceled.
If you have any questions, email us anytime at info@relaxura-pillow.com. Our support team is here 7 days a week to help.